Credits

Hiros uses credits to measure usage. Your plan includes a monthly allowance, which refreshes each billing period.

The credits ring

Your balance lives at the bottom of the left sidebar. Hover over the sidebar to see a ring with how many credits you have left, plus a Top up link. The colour shifts from green to amber to copper as you use more, so you can tell at a glance how much is left. Click it to open Plans & credits.

Closed the credits panel? A small ring next to the organisation switcher brings it back.

What uses credits

Searching and chatting with Rose don't use credits. Credits are used when:

• You add a candidate to a project — including adding liked candidates after calibration.
• You export candidates to CSV — Hiros shows the cost before you download.
• You enrich a contact — finding an email address or phone number. You're only charged when a contact is found.
• A candidate replies — charged once per candidate in a project, however many messages they send.

The exact cost of each action depends on your plan and is shown in the app.

How credits are shared

On plans with seats, every seat gets its own share of the monthly credits. By default the allowance is split equally between seats.

Admins can change this under How credits are shared on Settings → Billing: set a number against someone to give them a specific amount, and everyone else splits what remains. Reset to an equal split puts things back.

On the free trial, credits are shared across everyone in the organisation.

Running low

If you don't have enough credits for an action, Hiros lets you know before anything happens:

• Admins can move to a plan with a bigger allowance from Compare plans on Plans & credits.
• Members who've used their share are asked to check with an admin, who can allocate them more — or wait for credits to reset.